Jontek

Software Upgrades
Receive inclusive annual software upgrades

Software Upgrades

All our customers automatically receive annual software upgrades as part of our extensive support and maintenance programme.

Software upgrades consist of major new features, new modules and updated reports and take into account the latest Telecare Services Association (TSA) Key Performance Indicators (KPIs).

Below is a list of just some of the new features developed over the past 3 years:

2013 Answerlink software upgrade

  • Top 10 Change requests as voted by our customers
  • Auto DR Manager
  • Handle Calls Anytime Anywhere
  • 3 Million Lives Counting Survey Report
  • Updates to TSA KPI Reports (video)
  • Asset management Module (O) (video)

2012 Answerlink software upgrade

  • Top 10 Change requests as voted by our customers
  • Staff Module with integrated scheduling
  • Automated Reassurance and Reminder Calls
  • Telehealth Integration (Florence)
  • Video Door entry integration
  • Ability to add Hyperlinks to notes
  • Lone Worker Lite

2011 Answerlink software upgrade

  • Top 10 Change requests as voted by our customers
  • New TSA Code of Practice Reports
  • Everon Vega GPS Bracelet Integration
  • Common IP Protocol
  • Client Mapping integration for Responders, directions etc
  • SMS Templates and managing Incoming SMS

2010 Answerlink software upgrade

  • Co Hosting
  • Voice Recorder Integration.
  • Mobile SMS Text messaging integration
  • Advanced programming enhancements
  • Batch creation of stock utilising a Barcode Wand
  • Real time call Statistics Wallboard.
  • TSA new code of practice KPI’s,  R to R model

2009 Answerlink software upgrade

  • BS8521 Telecare Protocol
  • Supporting People Module
  • View and Report on Archived Clients
  • New TSA Call Acceptance time report
  • Call Conferencing
  • Email Integration
  • Reports Scheduler

All our customers receive annual software upgrades as part of our extensive support and maintenance programme.