Jontek’s Lone Worker Monitoring is a software package used to monitor the activities and safety of employees and contractors working in the field.
Lone worker can be used to monitor your in-house staff visiting a service user to carry out an assessment or an installation of telecare equipment. It may also be used to monitor staff from another department within your organisation who you provide the Lone Worker Monitoring Service. Regardless of who is being monitored, Lone Worker is an effective way of ensuring all work is safely delivered as planned.
The main purpose of Lone Worker Monitoring is to provide a safety mechanism for those working out in the community. It provides the reassurance that if any member of your staff encounters a problem during the course of their duties, help is at hand.
The Answerlink monitoring and response centre maintains Lone Worker records which detail all essential staff information including name, description, contact numbers etc.
The system has a fail-safe mechanism so that if a worker forgets to log in or log out of a visit, the operator is prompted and can then verify their status.
Lone Worker Panic Line
If a potentially serious situation arises, the Lone Worker can press the panic button on their mobile phone to call the dedicated Lone Worker Panic Line at the centre, this is then automatically highlighted on the alarms calls waiting screen.
Once the call has been accepted by the centre operator, the Lone Worker record is displayed with details of the Lone Worker, including their current visit. The operator is then able to talk to the Lone Worker to ascertain the situation and respond accordingly.
There is also the option of using GPS locating technology which allows the exact location of the Lone Worker to be found via a 3rd party mapping application e.g. Google Maps.
Lone Worker Monitoring is a software package used to monitor the activities and safety of employees and contractors working in the field.
Lone Worker Monitoring provides a safety mechanism for those working out in the community.
If any member of your staff encounters a problem during the course of their duties, help is at hand with Lone Worker.