Jontek Ltd

The application utilises SQL Server, is a Smart Client, requires no installation and can be run as a desk-top application or within a browser. It is a rich GUI and does not rely on having Citrix installed.

No practical limit on the number of lines and call handling stations.

 

Calls can be handled on your corporate PABX, there is no dedicated handset/headset required. You can also use IP phones or soft phones - completely flexible.

 

Can be integrated into your Corporate VOIP network allowing flexibility on where calls handling stations are located. For home working all that would be required would be a laptop, soft phone and a headset plugged into the laptop.

 

In the event of handling calls at alternative sites, no telephone lines or calls need to be diverted which often incurs considerable additional call costs and risk, as access is via the wide or local area network.

 

Allows calls to be handled from Analogue Telephone lines, ISDN30 and IP based protocols