Question
We have been with a single supplier for the last 10 years, are there any problems
in connecting the Answer-link 3G centre to the wide variety of alarm equipment
and Telecare peripherals we have out in the field.
Answer
Jontek have vast experience of working with all of the major alarm equipment
suppliers over the past 18 years. Our clients use a wide variety of alarm equipment
and peripherals and we are confident that Answer-link 3G is compatible to a wider
variety of equipment that any other centre in the UK.
Question
Will the Answer-link 3G be able to identify uniquely the sensor/peripheral type
and its location.
Answer
Yes, where the Telecare alarm equipment offers this facility.
Question
What if a new supplier enters the market with some exiting new alarm equipment
we may wish to offer to our service users.
Answer
One of Jontek's major strengths is our independence from the alarm manufacturers
and we are therefore willing to work with any supplier of Telecare, Telehealth/Telemedicine
our customers wish