Jontek Ltd

 

 

We released the new Spring 2010 software release in March and are aiming to have upgraded all customer sites by the end of July. The feedback todate has been very positive and we welcome your input.

 

We are currently in the process of reviewing and assessing our customer change request list and plan to engage with all our customers over the coming weeks to ensure we provide you with the best possible software upgrade which will meet your needs for our ever

evolving market.

 

 

We are pleased to welcome the following new sales staff to our team:

 

Alex Dooley will be your new Sales Account Manager and replaces Ben Carter who left at the end of April. Alex brings with him a wealth of experience of providing sales support for advance software solutions, his previous role was implementing Intranet solutions to private businesses and the Public Sector.

 

Alex is a qualified pilot and in his spare time can be found soaring over the Cheshire plains. He will be contacting all our customers over the next few weeks to introduce himself and

also to arrange an introductory visit.

 

 

Lauren Beswick is our new Internals Sales Support person and will be working closely with Alex to assist you with all your sales support needs. Away from Jontek, Lauren is a busy mum and is also working towards an English Literature degree with the Open University.

 

Lauren works Mondays, Wednesdays and Fridays

 

 

Jontek’s aim has always been to provide cost effective solutions which meet our customer’s

needs and we are committed to continually develop our systems as your needs change.

 

The software releases over the past couple of years have added some powerful new features that allow our customers to work smarter, thereby improving efficiencies, a few examples are outlined below:

 

• Reports Scheduling.

• Archive clients module.

• Integrated Text messaging.

• The ability to receive alarm calls from standard Mobile phones.

• Integrated voice recording.

• Mobile phones GPS integration.

• Email Integration.

• Suite of TSA KPI Reports.

 

We have also introduced the concept of Tele-concierge (as featured in the latest

TSA magazine) which allows our customers to introduce a much broader range of services

to the wider community and has the potential to substantially increase their revenues.

 

 

John Mooney will be taking part in a 2 hour workshop at this years TSA Conference titled:

 

 

 

John Mooney, Managing Director, Jontek Ltd ,

Dr Kevin Doughty, CUHTec, University of York and Richard

Foggie, Assistant Director, Electronics Innovation, BIS.

 

The workshop will be focussing on the benefits mobile technology can bring to both the Telecare and Telehealth markets. This is further evidence of the growing requirement for a much more flexible range of services to fit in with clients evolving needs.

 

 

 

As part of our aim to continually improve our level of customer support, we have introduced “Customer support Gap Analysis visits “ whereby we visit each customer in turn, review their

control centre operation and look for ways of how they can exploit their Answer-link 3G systems further in order to bring greater efficiencies etc.

 

We believe we are unique in the market place in providing this service at no extra cost, but as part of our ongoing support service to all our customers. The feedback todate has been very

positive and we aim to have visited every customer by the Autumn of this year.