Aftercare and Support

Project Management

Our Project Managers work in partnership with the customer to understand fully their business processes to ensure their new Answer-link system will succeed at all levels, operationally and strategically.


At the start of any project we carry out a training needs analysis for your whole team to ensure we fully understand their roles and responsibilities, types of services provided etc. This then allows us to tailor the training to ensure we meet fully your expectations.

Software Upgrades

All our customers receive annual software upgrades as part of our extensive support and maintenance program.

24 x 7 Support

We are committed to providing the very best service possible and provide Customer support, 24 hours a day, 365 days of the year.